For those of you who use BookMyne (the library mobile app) to renew items in your library account, you may have noticed that you always get the message "Failed to renew item.” You’ll find that most of the time the item has been actually renewed even though it appears that it has failed. Please be aware of this and double check to see if your renewal has succeeded or has really “failed.”
This is a known bug and will hopefully be fixed soon. Any concerns or questions please contact Hongbo Xie (hxie@coe.edu, 319-399-8026) or Jeff Schulte (jschulte@coe.edu, 319-399-8028).
Thank you for your understanding. We will let you know as soon as the bug is fixed.
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